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The player from Austria had his account at Hellspin Casino blocked after he requested a withdrawal, and all his winnings were canceled. He stated that the closure occurred due jest to a previously closed account, despite having a verified and properly used account without any violations. As a result, the complaint was hellspin rejected, and the player was advised jest to avoid multiple registrations in the future.
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The player later confirmed that the withdrawal państwa processed successfully, therefore we marked this complaint as resolved. The player from Australia submitted a withdrawal request less than two weeks prior owo contacting us. A player from Greece reported that after winning 33 euros and receiving free spins at Hell Spin, their potential winnings of 300 euros were reduced owo only 49 euros.
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